Comments on: Sony VAIO sucks!

By: haziq

haziq — Sun, 13 May 2012 12:24:07 +0000

meh,your problem is nothing compared to mine,my vaio has a bad hdd,the screen hinges makes annoying sounds,battery life wasnt even close to the time they told,gpu suddenly becomes slow…luckily i have warranty for 1 years and it has only been 6 month since the purchased…anyway i love my vaio

By: abc

abc — Fri, 11 May 2012 03:08:56 +0000

HI,
WHAT I WUD SAY ABOUT VAIO THAT IT IS A COMPLETE CRAP!!!! Customer support says that taking windows updates are not recommended.even from microsofts site…playing games on you machine is not recommended…then why the hell i puchased this crap with a graphic card…on the top if it it is not smooth dead slow…..even after having 4 gb of ram …my experience is really bad with this you pay extra money for VAIO to get nothig………

Now I want to upgarade my laptop OS and wanna remove all sony vaio softwares….please help

By: Crystal

Crystal — Wed, 25 Apr 2012 21:15:35 +0000

Hi,

I have also had very bad issues – please sign my petition at sonyvaiosucks.com

Also, their private customer care number is: 239-245-6410 (just called today so it is real!)

I purchased a brand-new Sony VAIO S series laptop in December 2011 and started having issues with random start up/shut down in January. The computer also appeared to be unnaturally hot. The procedures/program to system restore would not work on my computer. I reported this to their customer service hotline so they sent a technician. After having a technician come to my house 4 times (the tech first replaced just the fan, forgot to send a new hard drive, then replaced the motherboard and still didn’t have the hard drive. In the last two times, he continued to send the wrong parts.), the screen also started malfunctioning. The screen wouldn’t turn on unless the lid was all the way open.

So now a month and half into the process, they told me to send it in to their repair center, because the parts are on back order for the technician and they would be able to solve all the issues if I send it in. So I sent in the laptop to get it back the following week. The screen now appears to work. I reloaded all my programs onto the computer, but lo and behold, the random shutdown issue is still present. Again, they want me to send it to their repair center.

Now it is March. It’s been almost 4 months and my brand-new Sony computer STILL function properly! So I called the service center and told them I do not want the laptop at all and would like a refund. They said something to the effect of “O well I’m sorry about it’s past the 30-day return period”. Luckily for them, my computer happened to start failing only 40 days after I purchased it. They asked me to ship it again to the service center and that if they deem it “unrepairable,” they might replace the laptop with another laptop. This time, it takes 2 weeks at the repair center because parts are back ordered. I’m supposed to receive the laptop “sometime soon”. But I have no idea whether it will work or how long it will be until it fails again. I don’t know how Sony can run a business this way. I will never again purchase another Sony Vaio laptop or a Sony product in general.

By: Algor

Algor — Sun, 08 Apr 2012 03:54:21 +0000

I totally agree with you having touched thousands of Sony laptops. Sony shouldn’t even release laptops, it may look good but it sucks fully buggy. Blue screen whenever you install their drivers or when running 3rd party OS! So bottomline you’re stucked with the OS it’s been shipped wow…
what’s more I’ve handled the high end Z series too, and it sux. Overpriced fully buggy, example when installed 3rd party OS it gives the message: battery incompatible, going on hibernate wow wow…

By: tamamagic

tamamagic — Mon, 26 Mar 2012 23:23:43 +0000

Buy a Dell guys ! …support is great ! ….Mabe even Hp ….I never would purchase a laptop with companies that do not specialize in computers like Sony or Samsung ! …Dell is Rock solid in tons of thier models ….and Dell specializes in computers …..

By: sophie

sophie — Mon, 19 Mar 2012 07:49:34 +0000

i’d purchased a vaio vpcsb25fg on 29/11/11, it was fyn untill it dropped from a height of 1m a month later :( it was found that the motherboard was broken and would cost almost the same price i paid for the laptop..since then i’m tryin to figure out a way to get back my laptop..i’ve no idea wat to do..please help me out….

By: tesjkh

tesjkh — Fri, 16 Mar 2012 17:08:21 +0000

Yes Sony viao sucks big time. Freaking waste of money…poor audio devices…poor wireless reception….
oh my god such a piece of junk……

By: Javi

Javi — Mon, 27 Feb 2012 15:48:37 +0000

I can’t believe nothing can be done. I’m outside USA, but, inside USA, isn’t there some government agency handling this kind of DEFECTIVE products?

I’m a software engineer myself, and only a VAIO game me so many problems, currectly the cursos keys behave as if they were pressed 100% of the time, and USB ports are working about 10% of the time, the rest of the time they simply don’t work. It all began avout 15 months after purchase when the warranty was over in my country.

By: Jerome

Jerome — Sat, 25 Feb 2012 00:23:51 +0000

Sony Vaio is a piece of shit. I bought my daughter one, and about 3 weeks after the warranty expired, their defective piece of shit motherboard puked. No warning…no other problems…13 months new…and it just won’t start.

Sony, of course, won’t stand behind their own piece of crap product.

By: Gavin

Gavin — Tue, 07 Feb 2012 12:21:47 +0000

Sony Viao is a piece of crap, worked for 6 months then failed, support warranties etc are all useless as nothing is honoured, just don’t buy a Sony particularly a Sony Viao laptop as you will regret it.